This week, Tim Nekritz, director of web communication and associate director of public affairs at SUNY Oswego, discussed the need for less talk and more action with web content. In the process of revising the SUNY Oswego Admissions page, he pared down the existing content. He focused only on essential admissions information and included a compelling video describing the SUNY … [Read more...] about Prioritize: Less Content, More Action
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Web Analytics for Content Planning
We commonly associate web analytics (including Google Analytics) with web governance and measurement, using it to evaluate content performance and user interaction post website launch. But web analytics can do more than report progress: it can inform process. A lot of content work happens before we have a governance plan in place, including content research and discovery. We … [Read more...] about Web Analytics for Content Planning
A Content Strategy Approach to Online Crisis Communications (Part Two)
Last week, we began discussing how to approach crisis communications planning from a content strategy mindset, ensuring that we will be able to effectively publish our most "useful, usable content" when it is needed most. I outlined core communications principles that apply during a crisis and addressed how to plan roles and resources and how to structure messaging. Today, … [Read more...] about A Content Strategy Approach to Online Crisis Communications (Part Two)
What .edu Can Learn From .gov
In the web world, higher ed is often compared to government, and the comparison is not always flattering -- crippling bureaucracy, committee hell, lack of funds and resources, the list goes on. So it is heartening to learn that smart content strategy can be achieved in the .gov domain. Erin Scime of HUGE recently detailed her work on the redesign of the Department of … [Read more...] about What .edu Can Learn From .gov
Elements of Editorial Style for the Web
Last week, while sitting at Starbucks, I overheard a guy tell his friend, "Making websites is so easy these days. You just buy a template and move text around." I joked with Georgy about asking the guy to do a Meet Content guest post on "Cut-and-Paste Content Strategy." Although most people don't describe the process as being that easy, many do have an … [Read more...] about Elements of Editorial Style for the Web