Campaign or Commitment: What’s Your Content Culture?

Are you one of those people who only cleans the house when you’re expecting company? No? Am I the only one? Well, similarly, for some organizations, content is something that only gets significant attention during a major campaign. In higher ed, this may take the shape of the resources poured into a viewbook that is expected to hold up for multiple years, or a website for a capital fundraising campaign, or a push to create content around a new program or supporting a specific brand message. Once the need subsides, the attention to content diminishes. David Meerman Scott dismisses the one-off content approach, instead advocating for ongoing investment and organizational commitment to content. After all, content is a vital component of our communication efforts seven days a week.

I think there is a huge difference between a sustained development to creating valuable information online — YouTube videos, blogs, photographs, ebooks, Twitter feeds, Webinars, and the like — vs. creating a one-off Facebook game in the hopes that people will “like” you.

Source: Advertising Agency Campaign Mentality by David Meerman Scott, Web Ink Now, Apr. 21, 2011

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About Georgy Cohen

Georgy Cohen is principal and founder of Crosstown Digital Communications LLC, a consultancy focused on helping higher education institutions tell their stories on the web. From 2004 to 2011, she worked at Tufts University, where she led the university’s forays into multimedia, social media and online news. Keep going »

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