Empowering higher education to create and sustain web content that works
Our top concerns in planning web content should be our goals, message and audience. What are we saying, who are we saying it to, and why? But with regard to our audience, we also need to consider the “how.” What devices are they using the view the content? Do they have limitations in perceiving certain content, such as visual or rich media? How do we publish content in a way [...]
When we create content—whether it’s a tweet, a blog post or a program description—we can no longer anticipate the default experience to be the desktop web browser. Our content is going places—sometimes places we can’t predict. It could be an iPhone, a Kindle, even a Nintendo Wii. As it is dispatched to digital corners far and wide, is it equipped to do its job, no matter the context? Will content [...]
I recently returned from the annual SXSW Interactive festival, which brought 25,000 nerds of various stripes to Austin, Texas, for a week of learning and networking (and breakfast tacos). There were several highlights, but two things pleased me in particular: the strength of the panels on content-related topics and the significant number of higher education professionals in attendance. The great thing about SXSW is that, if you’re interested in content, [...]
It’s hard to believe that it’s almost been a year since we launched Meet Content. In that time, we’ve covered a wide array of topics — everything from inline links to infographics — and have had many enlightening and inspiring conversations with you about how we can keep making content better. To that end, we’d like to share a few new offerings from Meet Content that we hope will extend [...]
On Meet Content, we talk a lot about the importance of users’ needs. Last week Georgy discussed content as customer service, highlighting the need for our content to be helpful to users. Indeed, content is customer service! For web writing and content creation, I consider this the number one guideline: keep your audience in mind. What are their needs? Why are they visiting your website? Content can’t be useful if [...]