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Designing Content Workflow for Your CMS

Flow chart

We can talk all day about creating great content, but if we don't have a process for sustaining it, our content strategy will fail. A big content governance challenge is ensuring that multiple content contributors maintain messaging, communication, editorial and content standards. This is particularly true for staff who have other responsibilities and for whom content is not always the highest priority. For many higher education … [Read more...]

Managing Content Workflow for Faculty


You’ve done it! You’ve captured the intricacies and practical applications of Professor Mumblemore’s groundbreaking work on glottochronology (or electrophysiology, or perhaps paleoentomology) in crisp, engaging, easy to comprehend prose (or a minute-thirty of video, if you prefer). Good work! All that’s left is to get his A-OK and we can get this puppy published. Wait… what’s this? Professor Mumblemore returned your piece with notes—lots of … [Read more...]

The Content Strategy Knowledge Gap

Mind the Gap sign

I’ve had the pleasure of working with some amazing web folks — creative directors, marketers, digital strategists, designers, developers, information architects — and a distinguishing quality of their work was an understanding of content strategy. Being smart about content is the road to success for all web professionals. As prospective employees and consultants step up to the plate to bridge the content strategy knowledge gap, colleges must … [Read more...]

Higher Ed Responsive Web Design Trail Blazers say ‘Content-First’

Responsive Web Design

Over the past couple of years, the advent of responsive web design has changed the way we think about websites. We no longer need to feel compelled to plan around countless devices. Rather, we can plan for a single web experience that works in unpredictable contexts. More often than not, that comes down to the content. Responsive web design, within the larger school of thought around creating adaptive content, gives content folks a lot to … [Read more...]

Guidelines for Smart Content Curation

Selections from a wine cellar

On May 8, I delivered a Meet Content webinar about effective content curation for higher ed. This post captures many of the insights I shared in that session. I love this “Dilbert” cartoon where the “digital media curation” professional at a meeting says, in response to someone asking what he does, “Ha ha! I look down on you for not understanding my trendy jargon!” But in the end, even he can’t explain his work. Curation is hip, which … [Read more...]