What defines quality content? Does it communicate clearly? Does it attract new users? Does it engage current users? It can and should do all those things, but to what end? Ultimately, content should inspire action. On Meet Content, we talk a lot about purposeful content — goal-driven content for users and publishers alike. I think that's an idea most people can buy into. … [Read more...] about Content With Purpose: Ready, Set, Action!
Content Governance Assessment
During our first Meet Content webinar, an attendee asked a great question: where do you start with web content governance? It’s a challenging question to answer because content governance requires that you first have a content plan. Content governance — a process of managing content roles, responsibilities, processes, documentation, tools and training — can’t be distinguished … [Read more...] about Content Governance Assessment
Evaluating the Mantra “Think Like a Publisher”
Over the last few years, a popular phrase has gained popularity in higher education as well as the broader community of web professionals: Think like a publisher and less like a marketer. This thinking is a backlash against outdated "push marketing" and communications that interrupt and distract users rather than inform and attract them. Hearing this message … [Read more...] about Evaluating the Mantra “Think Like a Publisher”
Keeping a Flexible Content Plan
Last week, Tim Nekritz, director of web communication at SUNY Oswego, tackled a great topic: content and serendipity. In it he shared an example of content that unexpectedly generated a record-breaking amount of engagement for the SUNY Oswego Facebook page: 275 likes, 48 shares and 28 comments. Not bad. This content wasn't a carefully planned editorial story or coverage of a … [Read more...] about Keeping a Flexible Content Plan
Reimagine Content in Higher Education
Last week, the Content Marketing Institute blog asked contributors, "What is the most useful thing you learned about content marketing in 2011?" I chimed in and gave the badge to Ann Handley and C.C. Chapman for their lesson "reimagine; don't recycle," found in their book Content Rules. This is a valuable content marketing lesson, but it's also an important … [Read more...] about Reimagine Content in Higher Education