One of the biggest challenges we face in higher ed getting people to buy into the value of content strategy and build support for content across our organization. At Vanderbilt University in Nashville, Tenn., executive director of integrated communications Melanie Moran has rung up a string of successes doing just that. Whether it’s their news site, the 365@VU photo … [Read more...] about Case in Point: Content Culture at Vanderbilt
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A Web Analytics Framework for Content Analysis
Last month we kicked off a series of posts on web analytics by discussing the value of web analytics for content measurement. So, now that you're on board with adding web analytics to your content measurement toolkit (right?), let's talk about making use of it. Author Lou Rosenfeld describes two approaches to using web analytics: top-down and bottom-up. Top-down analytics … [Read more...] about A Web Analytics Framework for Content Analysis
What To Cut: A Content Cropping Checklist
Sooner or later website owners realize they have much too much content on their website — too much redundant, outdated, irrelevant, off-brand content. More so than ever, organizations appreciate that less is often more on the web. Less content can improve communication, findability, usability and usefulness. Not to mention, less content is easier to maintain and measure. But … [Read more...] about What To Cut: A Content Cropping Checklist
Making Content Strategy Work with Student Staff (Part Two)
Yesterday, we began discussing how our content strategy efforts can be made more effective by smartly applying student workers to the cause. As Texas A&M’s Amy Grace Wells explained, the challenge is in getting the students to see past individual assignments and embrace the larger strategy at work. With the right training, context and support in place, Wells has made it … [Read more...] about Making Content Strategy Work with Student Staff (Part Two)
Making Content Strategy Work with Student Staff (Part One)
Content strategy in higher ed can be a gnarly, complex pursuit, and more often than not, we may feel we don’t have the staff to adequately take on the challenge. This is where student workers can prove invaluable. But how can we apply the time and talent of students—some of whom may only be with us for a semester, or only for a few hours a week—toward content strategy work, … [Read more...] about Making Content Strategy Work with Student Staff (Part One)